Privacy Policy

Last updated: May 1, 2023

This Privacy Policy applies to our website (, and describes our policies and procedures on the collection, use and disclosure of your information when you use our website and services, and tells you about your privacy rights and how the law protects you.

We use Your Personal data to provide you with the healing service(s) that you purchase.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.


On May 1, 2023, we uninstalled StatCounter. We no longer use tracking and/or analytical tools on our main website ( 

Please note, however, this does not apply to our Blog ( It has its own Cookies Policy.

Personal Information

The following is a list of the information you may provide to us when you contact us, or when arranging a healing with us. We have provided explanations below for how we use your Personal Information.

  • Your Name (First and Last): We use your name to correspond and converse with you; to schedule healing appointments, and to provide other customer services.
  • Email Address: We use your email address to answer your questions; to schedule healing appointments; and to provide other customer services.
  • Mailing or Billing Address: When you purchase a healing via our online PayPal ‘Buy Now’ buttons, you will be asked to provide your address. We use this information for accounting / income tax purposes as it shows where our business comes from.
  • Phone Number: If you contact us to book an in-person healing, we will save your phone number so that we can call or text you to confirm and/or remind you of your appointment.
  • Birth Date, Place and Time: As part of Kim’s healing and guidance service, you have the option of receiving astrological insights. If you consent, your birth information will be used to help heal and guide you.
  • Photograph(s): When booking a distance healing, you will be asked to provide a photo of yourself, your pet, or your home, depending on the type of session you chose. The picture will be used to help focus the healing energy on the recipient (person or object in the photo).
  • Other Information: When booking a distance healing, you will be asked to provide your healing intention(s) along with any relevant background information. This information is used by us to help tailor your healing session to your needs.


As of May 1, 2023 we have begun to use Proton Mail, a well-established encrypted email service, for correspondence with clients as it offers greater privacy and security.

We also recently installed Proton VPN on our devices to further protect your privacy. This Swiss-based service securely sends your internet traffic through an encrypted VPN tunnel so your confidential data stays safe. A virtual private network (VPN) encrypts internet traffic helping to disguise your identity and activity on the internet.

Your contact data (first and last name, email address, phone number and address) is stored in the address books of our Proton Mail email accounts. We also maintain client contact records which are stored locally (offline), and are backed up on our external hard drive. We keep your information only as long as we need to, or as required by law.

If we use the services of a cloud storage site, we will only chose a service that has high security such as pCloud and Proton Drive.

When we dispose of our computers or external hard drive, we first erase the hard drive, then we physically destroy the hard drive. 

Despite our best efforts, please bear in mind that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Cloud Services

We use pCloud and DropBox to securely host the audio recordings that accompany some of our services. These cloud storage sites are necessary because the audio files are too large to email. 

The online recordings are deleted after approximately 6 months. Offline, we only save a client's most recent recording; the older ones are deleted.

You are encouraged to download and save the file to your own device and/or backup site for safekeeping.


We do not knowingly gather information from, or sell services to, children under the age of 18.

We provide healings for children, but a parent or guardian must purchase the session and make all the arrangements for the child.

Merchant Services

We use the services of PayPal and Zazzle to sell our services and merchandise. 

When someone places an order using PayPal, we are only privy to the contact information provided by that individual. We do not see any credit card or debit card information. Please see PayPal's Privacy Statement for information about their practices.

When buying merchandise from Zazzle, you are using their site exclusively. It would be prudent of you to check their privacy policy.

Your Privacy Rights

You have the right to request that we delete your information at any time, and we will promptly comply.

Changes to this Policy

This Privacy Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any changes to this Privacy Policy, we will place a notice on our website.


If you have any questions about our Privacy Policy, please contact us. We would be happy to clarify anything that is unclear.